Insights

Allround care-free service package

For every demand the right solution

The GEORG protectionworld Life Cycle Quality Management offers our customers an allround service package that ensures an ongoing machine performance during their entire machine life cycle. Our customers can concentrate on their core business.  Thus we achieve our goal to facilitate the work of our partners with even more success.  

The GEORG allround care-free service package combines the various service scopes and offers protection, safety and quality for our customers. It includes the following topics:    

  • Inspection  
  • Maintenance
  • Maintenance planning
  • Maintenance assistance

Our various service contracts are based on different service scopes and levels. Every customer can select the type of service tailored to his specific needs. For example the customers from our transformer division can choose between four contract types: 

  • GEORG classiccare
  • GEORG classiccare plus
  • GEORG professionalcare
  • GEORG individualcare

GEORGcare

 

Lower operating costs, increase profit

The GEORG protectionworld Life Cycle Quality Management contributes that the operating costs of our lines will be reduced significantly and that profits will rise. This is achieved e.g. by reducing  the service relevant costs:

  • Costs caused by machine stand still  
  • Repair costs
  • Loss of profit due to suboptimal product quality   
Insights

We support you. Everytime. Everywhere.

With our preventive, predictive and on-time service, we ensure the process reliability and annual constant productivity of your machines and lines. Whether with GEORG staff in the USA or remotely with GEORG connectedservice, we are always by your side. Upgrades and implementations can also accompany your growing journey.

Services
Insights

GEORG opens a new location in Atlanta/Georgia

The Georg North America Inc. now has 2 locations within the USA, using these to focus on the US, Canadian and Mexican market.

The design and manufacturing site is staying in Roanoke/Virginia, the new sales and service site in Atlanta/Georgia. We look forward to being even closer to our customers. Our Sales colleagues are always at your disposal for project discussions.

Company, Services
Technology

Two slitting lines are upgraded with automatic separation systems.

Tata Steel "Multisteel" has commissioned us to equip two slitting lines with automatic separating systems. We are very pleased about this retrofit order, which brings many advantages for the operation of a slitting line with our patented positioning system for separating discs.

Thank you Tata Steel "Multisteel for your trust.

Customer & Orders, Services
Insights

Employees visiting from China

Again it has been a pleasure to welcome our colleagues Alex Chen and Andy Sun from our GEORG Products Service Center in Beijing!

They will use their 3 months stay to familiarize themselves with the latest improvements and technologies incorporated in state-of-the-art transformer core production lines, which presently undergo final testing and pre-acceptance prior to shipment to China.

For more than 10 years now both of them form part of the GEORG service team located in Beijing. By the way, the GEORG Products Service Center was founded already in 1985 and with the help of our Chinese colleagues more than 100 GEORG machines and production lines could be successfully installed and serviced in China and neighbouring countries so far.

Working at GEORG, Services
Technology

80% of all software- and electronics-related service requests handled from Kreuztal

During the last two years our Business Unit Transformer Lines solved approximately 80% of all software- and electronics-related service requests from our headquarter in Kreuztal through the GEORG connected service.

GEORG commissioned various newly installed machines and performed complex upgrades remotely, allowing us to offer our customers immediate support. At Hulamin in South Africa, for example, the Processing Lines division upgraded an existing cut-to-length line to a combined cut-to-length and recoiling line – without having any GEORG personnel present at the customer’s location.

Services
GEORG experience

Thomas Weber

Thomas Weber
Head of Customer & Business Partner Relations

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