New GEORG representative in Turkey
Mr. Serhat Tutal, the Sales Manager of Marke Elektronik as the new representative for GEORG transformer lines division in Turkey, just visited GEORG’s headquarters in Kreuztal, Germany, for a comprehensive technical product training.
Not only for the investment into a machine of the broad portfolio, which constitutes a far-reaching decision, but also during the entire life cycle an intensive and well-founded consultation to transformer manufacturers and core service centers is vital.
In the workshops several different machines, e.g. lamination cutting lines of different sizes and a slitting line, were available for live demonstrations, giving a vivid addition to the theoretical training contents.
“We are lucky that with Marke Elektronik we have engaged a well-connected, eager and technically versed new representative” says Alexander Tschoeltsch, Head of Sales, GEORG transformer lines.
“GEORG is a well-known and established brand with extensive customer base not only in Turkey and we look forward to work together with them for creating sustainable values for our customers” adds Serhat Tutal.
One of the next opportunities to meet GEORG transformer lines and Marke Elektronik will be at the Middle East Electricity exhibition in Dubai early March.
Dear employees and applicants, you have once again helped us onto the winner's podium in the current Germany-wide survey of 'Top Employers SME 2022' in the mechanical and plant engineering sector. Following second place in the previous year, we were able to maintain our position as one of Germany's most popular employers with third place.
Thank you for that, you're just great!
Source: FOCUS BUSINESS, issue 4/2021
Employees visiting from China
Again it has been a pleasure to welcome our colleagues Alex Chen and Andy Sun from our GEORG Products Service Center in Beijing!
They will use their 3 months stay to familiarize themselves with the latest improvements and technologies incorporated in state-of-the-art transformer core production lines, which presently undergo final testing and pre-acceptance prior to shipment to China.
For more than 10 years now both of them form part of the GEORG service team located in Beijing. By the way, the GEORG Products Service Center was founded already in 1985 and with the help of our Chinese colleagues more than 100 GEORG machines and production lines could be successfully installed and serviced in China and neighbouring countries so far.
New Service Business Unit creates major benefits for customers
Our newly set up "Service" Business Unit brings together service staff from all three product areas. This creates a greater pool of experienced service technicians, engineers and skilled maintenance staff, allowing the team to react to customers service requests even faster and more flexibly.
Axel Sturm, Head of our new Service Business Unit states: "The new structure also makes internal cooperation and communication with our design and procurement departments easier. The benefit for our customers: their machines and systems will be back on stream even faster after maintenance or repair service.”
Digital education with GEORG
We want to anchor lifelong and digital learning just as much as traditional values. That is why we support our employees with various online training courses and offer instruction on our digital portal.
In particular, we support the development of our managers and employees with specialist software solutions, digital formats, and an extensive training catalog, right from the start of training.
Again GEORG has been ranked among the Top Employers
The media brand Freundin and the employer rating platform kununu again recognized the compatibility of family and career, a good work-life balance, feel-good factors and equal career opportunities among employers.
We are pleased to have achieved 2nd place among Germany's most family-friendly employers in the plant and mechanical engineering sector.
80% of all software- and electronics-related service requests handled from Kreuztal
During the last two years our Business Unit Transformer Lines solved approximately 80% of all software- and electronics-related service requests from our headquarter in Kreuztal through the GEORG connected service.
GEORG commissioned various newly installed machines and performed complex upgrades remotely, allowing us to offer our customers immediate support. At Hulamin in South Africa, for example, the Processing Lines division upgraded an existing cut-to-length line to a combined cut-to-length and recoiling line – without having any GEORG personnel present at the customer’s location.
GEORG strengthens service
Our new organizational structure puts stronger emphasis on service activities, providing our customers additional opportunities for productivity improvement. We have pooled all our service-related activities, which had so far been spread over three different divisions, within the new “Service” business unit. With this step, we have augmented the role of services within our product portfolio. At GEORG, services are now on an equal level with the machines and systems the company designs and supplies to our customers the world over. A powerful service team and the use of latest digital tools will enable us to provide our customers with an enhanced and more efficient range of services.